TERMS AND CONDITIONS
Last updated: August 3rd, 2026
INTRODUCTION
These Terms and Conditions (“Terms”) govern your use of the website operated by Contract to Close Solutions, LLC (“Company”, “we”, “us”, or “our”) and any related services we provide. By accessing or using our website or services, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website or services.
DESCRIPTION OF SERVICES
Contract to Close Solutions provides real estate transaction coordination and related support services for licensed real estate professionals in Florida. Our services may include contract‑to‑close management, deadline tracking, document coordination, client communications support, and educational or marketing communications delivered by email, SMS or MMS messages, and other channels.
The specific scope, fees, and responsibilities for our services are governed by your signed Transaction Coordinator Agreement (“TC Agreement”), which will prevail in case of any conflict with these Terms.
ELIGIBILITY
By using our website or services, you represent and warrant that:
– You are at least 18 years old
– You are a licensed real estate professional or are otherwise authorized to engage us on behalf of one
– You are the owner or authorized user of any email address or phone number you provide
– You have the authority to enter into these Terms
If you do not meet these requirements, you must not access or use the website or services.
USE OF THE WEBSITE
You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:
– Attempt to gain unauthorized access to the website, our systems, or data
– Upload or transmit viruses, malware, or other harmful code
– Use the website to send spam, fraudulent, or unlawful communications
– Copy, reproduce, distribute, or modify any content from the website except as expressly authorized by us
We may suspend or terminate your access to the website if we reasonably believe you have violated these Terms.
MOBILE MESSAGING (SMS/MMS) PROGRAM
5.1 Program description
We may offer a mobile messaging program (“Mobile Program”) that allows us to send SMS and/or MMS messages to you at the phone number you provide. Messages may include:
– Transaction updates and notifications
– Appointment or call reminders
– Onboarding and account information
– Service announcements and operational notices
– Marketing or promotional messages where permitted by law and your consent
5.2 Consent and opt‑in
By providing your mobile number and expressly opting in (for example, by checking a consent box on a form or booking page, or by otherwise providing documented consent), you agree to receive SMS and/or MMS messages from Contract to Close Solutions at the number you provided. Message and data rates may apply. Only the account holder or authorized user of the mobile number may enroll in the Mobile Program.
5.3 Message frequency
Message frequency will vary based on your interaction with us and the number of active transactions, and may include multiple messages during an active file. We do not guarantee a specific number of messages per day, week, or month.
5.4 Costs
Standard message and data rates may apply to all SMS and MMS messages sent to you or received from you, according to your mobile carrier’s rate plan. You are responsible for any such charges.
5.5 Opt‑out instructions
You may opt out of the Mobile Program at any time by replying STOP to any SMS message you receive from us. After you send STOP, we may send a single confirmation message to confirm that you have been unsubscribed. You will not receive further SMS messages from us through that program, except as permitted by law.
Opting out of SMS messages may limit our ability to send certain text‑based notifications related to your transactions.
5.6 Help and support
If you need assistance with the Mobile Program, you can:
– Reply HELP to any message for basic help information; and/or
– Contact us at:
– Phone: (954) 309‑0270
– Email: info@contracttoclosesolutions.com
– Mailing Address: [Insert business mailing address]
5.7 Carrier disclaimer
Delivery of SMS and MMS messages is subject to effective transmission from your wireless service provider and is outside our control. Wireless carriers are not liable for delayed or undelivered messages.
EMAIL COMMUNICATIONS
By providing your email address, you consent to receive transactional and service‑related emails, including onboarding emails, account notices, and transaction updates. You may also receive marketing emails if you opt in. You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in those emails.
Unsubscribing from marketing emails does not prevent us from sending transactional or service‑related emails that are necessary to provide our services, where permitted by law.
PAYMENTS AND INVOICING
Unless otherwise specified in your TC Agreement:
– Fees for our services are typically invoiced after closing through our designated invoicing system
– Payment terms, late fees, and any additional charges are described in your TC Agreement
– We may suspend or withhold services, including active work on transactions, if invoices are overdue
Your TC Agreement governs payment details and will control in the event of any inconsistency with this section.
THIRD‑PARTY TOOLS AND SERVICES
Our website or services may reference, link to, or integrate with third‑party tools or platforms, including document management, scheduling, or communication tools. We are not responsible for the content, security, or privacy practices of third parties. Your use of third‑party tools and services is governed by their own terms and policies.
INTELLECTUAL PROPERTY
All content on the website, including text, graphics, logos, icons, images, and software, is owned by or licensed to Contract to Close Solutions and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
You may use the website and its content solely for your internal business use and to engage our services, subject to these Terms.
DISCLAIMERS
The website and our services are provided on an “as‑is” and “as‑available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
We do not warrant that the website will be uninterrupted, secure, or error‑free, or that any defects will be corrected.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Contract to Close Solutions and its owners, employees, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:
– Your use or inability to use the website or services
– Any errors or omissions in content
– Any loss of data, revenue, or profits
In no event shall our total liability to you for all claims relating to the website or services exceed the total fees paid by you to us during the twelve (12) months preceding the event giving rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold harmless Contract to Close Solutions, its owners, employees, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses arising out of or related to:
– Your use of the website or services
– Your breach of these Terms or your TC Agreement
– Your violation of any applicable law or the rights of any third party
CHANGES TO THESE TERMS
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes are effective when posted. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the state or federal courts located in [County], Florida, and you consent to the jurisdiction of such courts.
CONTACT US
If you have questions about these Terms or our Mobile Program, please contact us:
Contract to Close Solutions, LLC
Phone: (954) 309‑0270
Email: info@contracttoclosesolutions.com
Last Modified: 07/02/2021
INTRODUCTION. Contract to Close Solutions (“Company”) respects your privacy. This Privacy Policy sets forth Company’s policy with respect to the types of information we may collect from you or that you may provide when you visit www.contracttoclosesolutions.com (“the Website”), including any content, services, functionality, mobile applications, downloadable materials, and courses (“the Services”). If you do not agree with our Privacy Policy, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy.
Children under the Age of 16. All website users must be at least 16 years of age. If we learn we have received information from a child under 16 we will delete the information. If you have reason to believe that a child under the age of 16 has provided Personal Data to us through the Website or Services, please contact us and we will endeavor to delete the information from our database. If we learn a user is under 16 years of age, we will not disclose any personal information to any third parties unless the user has given opt-in consent. If you have reason to believe that a user is under 16 years of age, notify the Company in order to prevent disclosure of any personal data without opt-in consent.
When We Collect Information From You. We collect data and process data when you access our Website, fill out forms on our Website, register, make a purchase, sign up for our newsletter, respond to a survey, surf the website, or use or view our website via your browser’s cookies.
What Types of Information We Collect From you.
Voluntary Information
When you visit our Website or use our Services we collect certain types of information from you. This includes your name, email address, mailing address, phone number, credit card information, age, sex, marital status, race, nationality, or other information you provide to us.
Automatic Data Collection
We also collect information automatically through cookies and other tracking technologies such as information about your internet connection, your IP address, traffic and location data, logs and other information. The information we automatically collect helps us to improve our Website and deliver a better service.
The categories of consumer data we have collected within the past 12 months includes basic data.
How We Collect Information from You. The technologies we use for automatic data collection include “cookies.” Cookies are small files placed on the hard drive of your computer that enables the website or service provider’s systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. We use advertising cookies to collect information about your visit to our website. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. You may refuse to accept browser cookies by activating the appropriate setting in your browser but if you do you may not be able to access certain parts of our Website or Services. We also use flash cookies or web beacons for automatic data collection. You may also provide information that is public or displayed on public areas of the Website, or transmitted to other users of the Website or third parties (“User Content”). Your User Content is transmitted to others at your own risk.
How We Use Your Information. Processing of your information is necessary for the purpose of legitimate interests and does not infringe on any fundamental rights and freedoms. We use your information to understand and store information about visitor’s preferences, to compile aggregate data about site traffic and site interactions, to provide you with information, products, or services that you request from us or that we think you may like, to provide you with notices about your account, to carry out billing and collection, for customer support, for marketing purposes, and in any other way we may describe when you provide information to us. We may use automated decision-making in processing your personal information for some services and products. You can request a manual review of the accuracy of an automatic if you are unhappy with it. We do not sell personal information or consumer data for monetary gain or valuable consideration.
Third Party Disclosures. Some content or applications on the Website are served by third-parties, such as advertisements. We do not control third parties’ tracking technologies. You should consult the privacy policies of any such third party for more detailed information on their practices.
How We Disclose your Information.
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We do not disclose personal information that we collect or you provide as described in this Privacy Policy to third parties, including subsidiaries, affiliates, service providers, and contractors.
When we process your order we may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.
We may release information when it’s appropriate to comply with the law or enforce our site policies.
Do Not Track Policy: Our site honors Do Not Track (“DNT”) browser settings. We do not track your online browsing activity on any other online service.
We do not transfer personal data collected from you to third party processors located internationally. Please be aware that such counties may not have the same level of data protection; however, our collection, storage and use of your personal data will continue to be governed by this Privacy Policy.
How We Store and Protect User Information.
Company securely stores your data. We have implemented security measures designed to protect your visit to the Website. These include:
All payment information is encrypted.
All information you provide to us is stored on our secure servers behind firewalls.
We use regular Malware Scanning.
No transmission over the internet or email is completely secure or error free. Please keep this in mind when disclosing personal information over the internet.
We will keep your data for marketing purposes.
Your California Privacy Rights.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa
Under the CCPA, California residents have the right to opt-out of the sale of personal information about them or their household, such as their name, postal or email address, and other personal identifying information. The right is subject to certain exceptions. For example, it does not apply to information that we share with certain third-party service providers so they can perform business functions for us or on our behalf. You may opt out by emailing info@contracttoclosesolutions.com.
In the preceding twelve months, we have not sold personal information. Our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so.
Right to Opt Out. You have agreed to receive marketing material from the Company and have consented to the Company disclosing your information to third parties for marketing purposes. You may opt out at any time.
Your Data Protection Rights.
The Right to be Informed: This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
The Right to Access: This is your right to see what data is held about you by a Data Controller.
The Right to Rectification: You have the right to have your data corrected and amended if what is held is incorrect in some way. You can request that we correct any information that you believe is inaccurate or request that we complete information that you believe is incomplete.
The Right to Erasure: Under certain circumstances you can ask for your personal data to be deleted. This is also called “The Right to be Forgotten.” This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
The Right to Restrict Processing: This gives the you the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
The Right of Portability: you have the right to ask for any data supplied directly to the Data Controller by you, to be provided in a structured, commonly used, and machine-readable format. You may request copies of your personal data from us. You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge a small fee for this service or for any copies requested.
The Right to Object. You have the right to object to further processing of your data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
Rights in Relation to Automated Decision-making and Profiling: You have the right not to be subject to a decision based solely on automated processing.
Right Not to be Subject to Discrimination for the Exercise of Rights: The Company will not refuse goods or services to individuals who exercise their consumer rights.
If you would like to exercise these rights, please contact us at info@contracttoclosesolutions.com
Changes to Privacy Policy. The date the Privacy Policy was last revised is identified on the first page of the Privacy Policy. We reserve to update this policy and if we make material changes to how we treat our users’ personal information we will notify you by email. You are responsible for periodically visiting our Website and Privacy Policy to check for any changes.
Contact. You may send us an email at info@contracttoclosesolutions.com to inquire about our Privacy Policy or to request access to, correct or delete any personal information that you have provided to us.
© Contract to Close Solutions
© Contract to Close Solutions